CUSTOMER
ANALYTICS
PVP has been delivering Customer Satisfaction Surveys to Government Owned and Controlled Corporations (GOCCs) for over five years. This Customer Satisfaction Survey “serves as one of the monitoring tools to measure how GOCCs relate with their customers as this provides tangible and verifiable data on how GOCCs deliver their services.” Servicing more than 20 GOCCs over the past five years, PVP has consistently received high evaluation marks from its clients with efficient, accurate, and quality of service delivered.
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Testimonials
Credit Information Corporation
It's already our second time to avail PVP Inc.'s service and as always they have delivered on time and provided quality outputs to our agency. The insights they have provided have been helpful in assessing how we can further improve our product and services.
Food Terminal, Inc.
We have been a customer of PVPI for 2 years and the group never failed to deliver quality report(s) on time as committed.
Philippine Guarantee Corporation
They were able to conduct the Survey despite the hesitancy of many of the target respondents; notwithstanding that it was done largely within the Christmas vacation season.