This course equips participants with the essential skills and strategies to effectively manage employee performance. Through a blend of engaging instruction and practical activities, you'll gain a deep understanding of the performance management process, from setting clear expectations to conducting impactful performance reviews.

Key areas of focus include:

· Understanding the fundamentals of performance management

· Developing skills in setting performance standards, analyzing learning needs, and creating employee development plans

· Applying coaching techniques to enhance employee performance

· Conducting fair and effective performance appraisals

Providing constructive feedback that drives positive change

Target Participants

· Supervisors and managers who are directly responsible for overseeing employee performance

· People managers or those new to people management who need to develop their skills in setting expectations, providing feedback, and conducting performance appraisals

· Employees who want to improve their own performance and career development

HR professionals who are involved in designing and implementing performance management systems

Course Objectives:

At the end of the training course, participants should be able to:

1. Explain the key concepts and processes of performance management, including performance planning, execution, assessment, and review.

2.  Develop skills in setting performance standards, analyzing learning needs, and creating employee development plans.

3. Apply strategies for coaching employees to improve performance and providing effective feedback.

Conduct performance appraisals confidently and fairly, addressing common rating errors and providing constructive feedback.

Course Outline:

Introduction to Performance Management

Performance Planning and Commitment

· Performance Standards

· Analyzing Learning Needs

· Employee Development Plans

Performance Execution

· Success Factors

· Coaching for Performance Improvement

Performance Assessment

· Considerations

· Rating Issues

· Common Rating errors

Performance Review

· Conducting the appraisal session

· Feedback giving and receiving