From Data to Impact: How One Government Agency Used eWellnessMetre to Track Employee Mental Health Over Time

In a fast-paced government institution committed to national development, the emotional and psychological well-being of employees can often take a backseat. But for one forward-looking agency, prioritizing mental health became a strategic imperative.

By partnering with Premier Value Provider (PVP) and using its proprietary mental health and HR analytics tool, eWellnessMetre™, the agency launched a multi-year effort to measure, understand, and respond to the evolving needs of its workforce.

📊 What Is eWellnessMetre™?

eWellnessMetre™ is a diagnostic and analytics platform designed to assess the state of employee well-being and engagement in organizations. It captures key HR metrics—like engagement, job satisfaction, turnover intention, and eNPS—alongside mental health indicators such as stress, anxiety, depression, and burnout.

Through regular implementation over several years, the agency was able to detect patterns, highlight areas of strength and concern, and uncover actionable insights using predictive analytics and segmentation.

📈 Positive Trends Over Time

The agency saw notable improvements in employee stress levels and engagement as a result of sustained attention to employee well-being. Job satisfaction remained consistently strong, and most employees expressed a positive view of their workplace culture.

These trends suggest that simply listening to employees through regular, structured assessments—and visibly valuing their voices—can lead to measurable gains in morale and performance.

🚩 Persistent Challenges

Despite progress, several areas continued to pose challenges:

• Burnout, anxiety, and depression remained elevated among specific employee segments, especially younger employees and those with less tenure.

• The agency's employee advocacy score stayed neutral across assessments, indicating mixed loyalty and perception.

• Job performance self-ratings showed room for improvement, suggesting opportunities to revisit feedback, coaching, and growth initiatives.

🔍 Key Insights from Predictive Analytics

The eWellnessMetre™ tool didn’t just measure—it predicted. Among the top findings:

• Employees who struggled with workload were significantly more likely to report burnout.

• Empathy from leadership emerged as a powerful predictor of engagement, satisfaction, and retention—but it was rated consistently low.

• Areas such as training, career development, and recognition remained underdeveloped, despite their strong influence on employee well-being.

• Certain demographic groups—particularly women, early-career staff, and non-permanent employees—faced higher risks and consistently rated their experiences less favorably.

💬 What Employees Said

Open-ended responses provided rich context:

Stressors included:

• High workload and tight deadlines

• Lack of recognition

• Limited career advancement

• Toxic leadership or interpersonal tensions

Positive aspects included:

• Supportive colleagues and a positive work environment

• Good compensation and job security

• Opportunities to contribute to meaningful national projects

Suggestions for improvement centered on:

• Better leadership communication and fairness

• More in-house training and career mobility

• Workload distribution and mental health support

• Flexible work arrangements and better benefits

🧭 What This Means for Leaders

The results paint a nuanced picture. On one hand, the organization has successfully nurtured a work environment that many employees value and recommend. On the other, burnout, uneven leadership experiences, and unmet career needs continue to affect employee well-being.

This reinforces a vital truth: workplace wellness is not static. It must be continually measured, reassessed, and supported through concrete strategies tailored to what employees truly need.

💡 Final Takeaway

This government agency’s multi-year experience with eWellnessMetre™ shows how data can drive compassion—and action. Measuring employee mental health and experience over time empowered leadership to make informed decisions that aligned with both organizational goals and human needs.

With the right tools, any organization—public or private—can uncover the invisible forces affecting productivity, engagement, and retention.

Ready to Prioritize Employee Mental Health in Your Organization?

Learn how PVP’s eWellnessMetre™ can help your team identify blind spots, boost performance, and build a healthier culture—powered by real insights.

🔍 Learn more at pvpi.co/eWellnessMetre or email us at training@pvpi.ph for details.

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